TERMS AND CONDITIONS OF EVENTON
1. Basic concepts
1.1. The Rules means rules for using the Eventon system.
1.2. The Event means an event organised by the organiser: a conference, a concert, a seminar, a sports competition or any other event to which a Ticket is required.
1.3. The Eventon platform or system means an event and ticket management platform (system) copyrighted by Eventon, which is available at www.eventon.lt
1.4. The Ticket means a document generated by the Eventon system, which gives the right to enter a specific Event organised by the Organiser, in which a name of the Event is indicated, the place and date of the Event, QR code, other information provided by the Organiser.
1.5. The Organiser means a legal or natural person who has created an event on the Eventon platform and sells or distributes the Tickets. The data of the organiser is provided with the Event information.
1.6. Eventon means Eventon, UAB, legal entity code: 305436588, address of registered office - Karaliaus Mindaugo pr. 68-18, Kaunas, which created, maintains and develops the Eventon platform and owns all the intellectual property rights of this platform.
1.7. The Buyer means a legal or natural person who purchases/has purchased the Ticket through the Eventon platform to an Event organised by the Organiser.
2. General provisions
2.1. These Rules become valid when a person purchases the Ticket on the Eventon system. By using the Eventon platform, the person acknowledges that he / she is familiar with these Rules, agrees with them and undertakes to comply with them.
2.2. These Rules determine the terms and conditions of using the Eventon platform for receiving information about the Events, purchasing the Tickets, providing information to the Organisers, and other terms and conditions for using the platform.
2.3. Eventon reserves the right to change these Rules at any time and such changes will take effect upon their publication on the website www.eventon.lt. It is recommended that persons using the Eventon platform would always get introduced to the latest version of these Rules.
3. Using the Eventon platform
3.1. Eventon is an event and ticket management platform and sales system which allows the Organisers to publish information about the Events, the Organisers, and for the Buyers provides the opportunity to purchase the Ticket from the Organiser.
3.2. Eventon does not organise, does not provide the Ticket distribution / sales services to the Buyers, does not provide information about the Events, but it provides the Eventon system for the exchange of information between the Organiser and the Buyer, Ticket distribution and the possibility for the Buyer to purchase the Ticket. The Tickets are distributed / sold to the Buyers and the information is provided directly by the Organiser.
3.3. The data of the Event Organiser is indicated next to each specific Event.
3.4. The Tickets may be purchased by persons who are familiarised and agree to comply with the requirements of these Rules and who have the right and opportunities to conclude such transactions, i. e. the persons whose capacity in this field is not restricted, who have the technical capacity to pay for the ticket, obtain an electronic ticket and meet the special criteria set by the Organiser, if such apply to the relevant Event.
3.5. For the Buyer, it does not need to register on the Eventon system to purchase the Ticket to the Event. The Buyer simply selects the desired Event, selects the purchase function, enters the desired number of tickets, provides his/her valid e-mail address, other information requested by the Organiser about the Buyer, he / she provides requested by the Eventon system confirmations, consents and permission to transfer his / her data to the Organiser.
3.6. The Buyer can pay for the Ticket using the electronic payment methods integrated in the Eventon platform.
3.7. It must be paid for the Ticket within 10 minutes from the time when the order is placed. By late payment of the Ticket, the Buyer assumes the risk that the Ticket will not be purchased and delivered. The Buyer will have to contact the Organiser directly for a refund;
3.8. The Tickets are issued to the Buyer only after payment of the full Ticket price. During the purchase of the Ticket, after the Buyer has duly paid for the Ticket, the generated electronic Ticket is sent to the Buyer's e-mail address. The Buyer is responsible for providing an accurate and valid email address. If the Buyer provides an inaccurate or invalid e-mail address, he / she assumes responsibility that the Tickets may not be sent to him / her. In this case, the Buyer must contact the Organiser directly regarding the receipt of the Ticket or the refund of the money paid for the Ticket.
3.9. In order to enter the Event, the Buyer submits the printed Ticket to the Organiser or shows it on the screen of the mobile device.
3.10. In order to receive an invoice for the Tickets, the Buyer may choose to do so during the process of purchasing of the Tickets. The Organiser issues the Invoice for Tickets.
4. Rights and Obligations of the Buyer
4.1. The Buyer must:
4.1.1. pay properly and on time for the purchased Ticket;
4.1.2. provide accurate, complete and correct data;
4.1.3. not violate and comply with these Rules, other publicly announced terms and conditions and regulations of Eventon and the Organisers, legal instructions of Eventon and the requirements of the applicable legislation;
4.1.4. pay for the tickets within 10 minutes from the time of placing the order;
4.1.5. before purchasing the Tickets to evaluate all the circumstances of the Event to which the Tickets are purchased, including the date, time, place and other conditions of the Event, as well as familiarise with all relevant Ticket acquisition and Event information, inquire about the data of the Event Organiser, etc. For additional information, the Buyer should contact the Organiser.
4.2. The Buyer is prohibited from:
4.2.1. falsifying the Tickets, copying them, as well as using the Tickets or acquiring them illegally;
4.2.2. selling the Tickets generated by the Eventon system without the permission of Eventon and the Organiser;
4.2.3. using any devices, programs or software which may interfere with the proper operation of the Eventon platform;
4.2.4. taking any actions which would place an irrational or excessive load on the Eventon platform.
4.3. The law enforcement authorities will be informed about the illegal activities of the Buyer.
4.4. By using the Eventon system, the Buyer assumes full responsibility for the correctness, completeness and accuracy of the provided data and assumes all possible consequences for non-compliance with such requirements.
4.5. Before going to the Event, it is recommended to find out whether the time, place and other important conditions of the Event have not been changed.
4.6. The Buyers use the website at their own risk. Eventon does not guarantee and is not responsible for the fact that the Buyers will not experience any technical disruptions, inconveniences, or problems when using the website.
5. Circumstances related to the Event
5.1. The Organiser is responsible for the quality of the Event services, its occurrence, cancellation, change, accurate information about the Event, change of its conditions. The Buyer must contact the Organiser directly for any circumstances related to the Event and the Tickets.
5.2. The conditions of the Event are determined by the Organiser. For this reason, the terms and conditions of the Event may vary from person to person. Eventon is not responsible and does not have the right to determine the conditions for the provision of such services to which the Tickets provide the right.
5.3. If the Organiser has cancelled the Event or otherwise informed that the Event will not take place or that the date, place or other important criteria have changed and the Tickets are suspended, the Buyers must contact the Organiser directly for a refund and / or compensation.
5.4. The Buyer must contact the Organiser directly regarding the non-received Tickets, the Ticket replacement, loss of the Tickets, or invalid Tickets.
5.5. The Eventon, upon receipt of claims related to the Event, forwards them directly to the Organiser.
6. Eventon liability
6.1. Eventon emphasizes that it is not responsible and does not have the right to determine the conditions of the provision of the services to which the Tickets distributed by the Organisers provide the right, it is not responsible for the validity, suspension, renewal, etc. of the Tickets. Eventon does not set the Event prices, the terms and conditions of the Event service, it does not allocate seats, it does not set other service criteria, is not responsible for the quality of the Event services, its content, occurrence, compliance with legal requirements and does not provide any guarantees for such services. The Event services are provided to the Buyers in accordance with the rules set by the Organisers. Information about the services which persons can use after purchasing the Tickets and the conditions of their provision are provided upon contacting the relevant Organiser directly.
6.2. Eventon is not responsible for the damage caused by the Eventon system failures, reliability or loss of information sent or received, delays, disruptions of the e-mail, viruses, restrictions imposed by third parties (including banks, Internet service providers and other third party decisions imposing sanctions restricting the activities of Eventon, the Organiser or the Buyer, etc.) which the Buyers may suffer directly or indirectly through the Eventon system.
6.3. Eventon does not indemnify for damages related to the purchased Tickets or the Events.
7. Other terms and conditions
7.1. Due to technical obstacles or other circumstances, the operation of the Eventon platform and the possibility to purchase the Tickets may be suspended or terminated.
7.2. All copyright in the design and content of the Tickets belongs to Eventon.
7.3. All disputes arising in connection with Eventon must firstly be settled peacefully negotiating with Eventon. In this case, the Buyer must contact Eventon customer service centre: info@eventon.lt
7.4. If the dispute cannot be resolved through negotiations, if the Buyer is a natural person, he /she has the right to apply to the State Consumer Rights Protection Service of the Republic of Lithuania or the European Consumer Centre.
7.5. If the dispute cannot be resolved peacefully or by other out-of-court dispute resolution, the dispute shall be resolved in accordance with the legislation of the Republic of Lithuania in the competent court of the Republic of Lithuania according to the place of residence of Eventon, except when the Buyer is a natural person (consumer) and he / she choose to solve the dispute according to his / her place of residence.
PRIVACY POLICY
Eventon.lt (“we”) are committed to protect and respect your privacy and your personal information.
This policy (together with our Terms and Conditions of Use, our Terms and Conditions of Services, and other documents which state):
- information about personal data that we may collect from you;
- information about how we use your personal data;
- information about how we protect your data and information about your rights.
Please read this policy carefully to understand our approach and practices regarding your personal data and how we will treat it.
According to the Law on Data Protection (hereinafter - the Law), the data controller is Eventon, UAB, Karaliaus Mindaugo pr. 68-18, Kaunas, Lithuania. Company code: 305436588, VAT ID number: LT000. Managed trademark -Eventon.
We can collect and process:
- the information which you provide to us. You can provide us with information about you by filling in the form “eventon.lt”; (or on eventon.lt subdomains) or our app forms by contacting us by phone or by e-mail or registering for the Events.
- the information which you provide when registering for the Events in order to use our system or our app, subscribe to our services, respond to any surveys we send you to complete, post material, and report problems within system.
This information may include:
- Your name and surname;
- Your address;
- Your email address and phone number;
- detailed information of any opinions or complaints about the service;
- the information about the transactions you make through our website and about the execution of your orders.
If you contact us, we may record your conversation or trace the email correspondence.
We may also ask you to conduct surveys which we use for research and service improvement purposes, but you are not obliged to respond to the surveys. Other information which we collect about your visit to our system or our app. For each of your visits to our website, we may automatically collect information about your visit, including, but not limited to, traffic data, location data, weblogs, and other contact data. In addition, we may collect information about your computer, including, if possible, your IP address, operating system, and browser type, in order to improve system administration and report the general information to our advertisers. We may also collect information about the sources through which you access our system. This information is used for the purposes of the service provision.
When using our paid service, you will be asked to provide financial information - indicate the bank and account number in that bank. The payment processing is performed by third parties and a separate secure server. We do not store bank card information on our servers.
How we use your personal information
We use or may use the collected information about you for the following purposes:
- providing you with information or services which you use in our system;
- fulfilling our obligations arising from all agreements concluded between you and us;
- sending you information newsletters/notifications about our services;
- providing you with information about services which are similar to those you have already purchased or have been interested in;
- allowing you to participate in our interactive services when you choose to do so;
- notifying you of changes to our services and ensuring that content from our system is delivered in the most efficient way;
- administering our system and internal operations, including troubleshooting, data analysis, research, and statistical purposes;
- as part of our efforts to protect our website and control actual or suspected fraudulent activity;
- conducting advertising referrals;
- evaluating the effectiveness of our service.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to give you a good customer experience when you browse our website and allows us to improve our system and provide better and more personalized services.
Please read our Cookie Policy to find out about the cookies we use and what they complain about.
Where we store your personal data
The data we collect from you may be transferred to and stored in the European Economic Area (“EEA”). They may also be processed by non-EEA staff working for us or for one of our suppliers. Such staff may, among other things, be involved in the execution of your order, the processing of your payment data and the provision of support services. By submitting your personal data, you give consent to this transfer, storage, and processing. We will take all necessary measures to ensure that your data is processed securely and in accordance with this privacy policy.
All information you provide to us is stored on secure servers. Any payment transactions will be performed by third parties over encrypted connections using SSL technology. When we give you a (or chosen by you) password or API key that allows you to access certain parts of our system or apps, or invite team members to access our certain websites or apps, you will be responsible for protecting information - this password or API key is confidential. We ask that you do not share your password or API key with anyone. Unfortunately, the transfer of information over the Internet is not completely secure. Although we make every effort to protect your personal data, we cannot guarantee that your data will be transferred to our website, and any transfer is at your own risk. Upon receipt of your information, we will strive to prevent the misuse of the information applying strict procedures and security features.
Disclosure of your information
Sometimes we may disclose your personal information to any member of our group.
We may disclose your personal information to selected third parties
parties when:
- we sell or buy any business or property potential to sellers or buyers of such business or property;
- The third party which acquired Eventon assets accordingly transfer the information to the third party;
- business representatives and subcontractors want to provide ticket booking services;
- analytics providers help us improve and optimize our website;
- this is necessary for law enforcement agencies or other third parties for the following purposes.
We may also disclose your personal information to third parties if we are required to disclose or share your personal information in order to comply with any legal obligations, or in order to implement or apply the terms and conditions of the use of our website, our rules and regulations, and other agreements, or to protect the rights of Eventon, property or security of our customers or other persons. This includes exchanging information with other companies and organisations for fraud detection and protection and credit risk mitigation purposes.
Your rights
You have the right to ask us not to transfer or use your personal data for marketing purposes. We will normally inform you (before collecting your data) if we intend to use your data for such purposes, or intend to disclose the information to third parties for such purposes. You may exercise your right to prevent such processing by unsubscribing from our newsletter and other notifications. You also have the right to request the suspension of the processing of your personal data by e-mail info@eventon.lt In which case Eventon undertakes no later than in one month Remove all available personal data of the Buyer from the Eventon system. After deleting of the Buyer's data, there is no possibility to restore it anymore.
The General Data Protection Regulation gives you the right to familiarise with the information about you. Your right to familiarise with the data may be exercised in accordance with the law. Eventon provides a copy of your processed personal data. For any other your requested copies or your repeated requests, Eventon may ask you to pay Eventon reasonable administrative expense. When the Buyer submits the request by electronic means and unless the Buyer requests it to be provided otherwise, the information is provided in the commonly used electronic form.
Links to other websites
From time to time our website may contain links to partner networks and websites of the advertisers and branches. If you follow a link to any of these websites, please note that these websites have a privacy policy and we do not take any responsibility for these policies. Please check these rules before submitting any personal data to these websites.
Alteration of our Privacy Policy
Any future alteration of our Privacy Policy will be posted on this webpage. We recommend you periodically review this webpage in order to be aware of them.
Contacts
There are welcome questions, comments and inquiries regarding this Privacy Policy
and they should be sent to: info@eventon.lt
Information for the ticket buyers
Eventon is an online platform which allows Event organisers to sell tickets directly to their audience.
If you have any questions about the event, purchase of tickets, refunds, data privacy, rules or terms and conditions, please contact the event organiser directly. You should find the contact information of the event organiser on the event ticket or on the event information webpage.
Eventon is a “self-service” platform where ticket sellers (organisers) manage their events, tickets and customer orders. After purchasing a ticket, you purchase it through our platform, directly from the event organiser, and your commercial agreement relates only to it. We are a revealed intermediary between the ticket purchaser and the event organiser and we are not responsible in any way for the content, quality, price, ticket return or other parameters related to the event, nor we do not control the event attendee lists or other issues related to the event attendees.
If you want to report improper use of the system or you suspect a fraudulent event, please send information to info@eventon.lt, including a link to the event.
If you want to sell tickets online for your event, please check out our homepage to learn more about all our offered features and services.
COOKIE POLICY
Cookies are used on our system.
By using our system and agreeing to this policy, you agree to the cookies we use in accordance with the terms and conditions of this policy.
About cookies
A cookie is a file which contains an identifier (a string of letters and numbers) that a web server sends to a web browser and that is stored by the browser. The identifier is returned to the server each time the browser receives a request from the server.
Cookies can be “persistent” cookies or “session” cookies: a persistent cookie will be stored in a web browser and will remain valid until a set expiration date, unless the user deletes it before the expiration date of the cookie; on the other hand, the session cookie will expire at the end of the user's session when the browser is closed.
Cookies generally do not contain any personally identifiable information about the user, but the personal information we store about you may be associated with information stored and received by the cookies. Cookies can be used on the servers of the web in order to identify and track users as they browse various pages of the system and indicate which users return to the website.
Deletion of cookies will adversely affect the use of many websites.
Our data
This website is owned by Eventon, UAB.
We are registered in Lithuania. Company code: 305436588. VAT identification number:
LT100013081717. Address of the registered office: Karaliaus Mindaugo pr. 68-18, Kaunas, Lithuania.
You can contact us:
using our website contact form or e-mail: info@eventon.lt
